Privacy Policy

Nicholaus, LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website or purchase our products and services.

1. Information We Collect

We collect the following information when you interact with our website:

• Contact information: Full name, email address, phone number (optional), and website URL (when applicable)
• Payment information: Credit or debit card details are collected and processed exclusively by our third-party payment processor, NMI (Network Merchants, Inc.). We do not receive, store, or have access to your full card number, CVV, or expiration date.
• Transaction records: Purchase history, transaction IDs, and order details for fulfillment and support purposes
• Communications: Any messages, emails, or information you voluntarily provide when contacting us

2. How We Use Your Information

We use the information collected to:

• Process and fulfill your orders and transactions
• Deliver purchased digital products and services
• Send transactional emails including order confirmations and receipts
• Provide customer support and respond to inquiries
• Send periodic newsletters and updates (only if you have opted in; you may unsubscribe at any time)
• Improve our products, services, and website experience
• Comply with legal obligations

3. Payment Processing

All payment transactions are processed by NMI (Network Merchants, Inc.), a PCI DSS Level 1 compliant third-party payment processor. When you enter your payment details at checkout, your card information is tokenized directly by NMI using their Collect.js library. This means:

• Your card details are encrypted in transit using 256-bit SSL/TLS encryption
• Card data is sent directly to NMI's secure servers — it never passes through or is stored on our servers
• We receive only a secure payment token to process the transaction
• We never see, access, or store your full card number, CVV, or expiration date

4. Data Sharing

We do not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes. We share information only with the following service providers, solely to operate our business:

• NMI — payment processing
• MailerLite — transactional email delivery (receipts, confirmations)

We may also disclose information if required by law, court order, or governmental regulation, or if necessary to protect our rights, property, or safety.

5. Cookies and Analytics

Our website uses cookies, tracking pixels, and similar technologies to operate, analyze performance, and deliver targeted advertising. These include:

• Analytics: We use Umami Analytics and other analytics tools to measure website traffic, user behavior, and conversion performance.
• Advertising pixels and tags: We use tracking pixels, conversion APIs, and tags from advertising platforms (including but not limited to Google Ads, Meta/Facebook, and other ad networks) to measure ad performance, build retargeting audiences, and deliver personalized advertisements to you across other websites and platforms.
• Retargeting: When you visit our website, third-party advertising partners may collect information about your browsing activity using cookies and pixels to show you relevant ads on other websites, social media platforms, and email.
• Email marketing and outbound: We may use your email address and other contact information for marketing communications, including newsletters, promotional offers, and outbound outreach. You may opt out of marketing emails at any time by clicking the unsubscribe link in any email.
• Functional cookies: Essential cookies used to maintain website functionality, remember preferences, and support the checkout process.

By using our website, you consent to the use of cookies, pixels, and tracking technologies as described above. You may manage cookie preferences through your browser settings, though disabling cookies may affect website functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting obligations. Purchase records and transaction data are retained for business and tax compliance purposes.

If you request deletion of your data, we will remove your personal information from our active systems, except where retention is required by law or for legitimate business purposes (e.g., transaction records for tax compliance).

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Request deletion of your personal data, subject to legal retention requirements
• Unsubscribe from marketing emails at any time

To exercise any of these rights, contact us at info@nicholaus.ai. We will respond to your request within thirty (30) days.

8. Security

We take reasonable administrative, technical, and physical measures to protect your personal information. All data transmitted between your browser and our website is encrypted using SSL/TLS protocols. Payment data is tokenized by NMI and never stored on our servers.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to this page. The “Last updated” date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.

10. Contact

For questions or concerns regarding this Privacy Policy, contact us at: